
FAQ
Booking & Cancellations
How do bookings work?
Classes open 21 days in advance.
Max 2 bookings per day.
Reformer & weight classes: max 9 active bookings at once.
How does the waitlist work?
If a spot opens, you may be added automatically.
The waitlist closes 2 hours before class.
If you’re still on the waitlist and know you can’t attend, please remove yourself so another member can join.
For early morning classes: set an alarm to check if you’ve been added. If not, remove yourself before class to avoid a no-show.
What happens if I miss or cancel late?
Cancel at least 2 hours before class to avoid penalties.
You can late cancel up to 60 minutes before class. After 3 late cancellations, a 250 SEK fee applies.
Missed Reformer/weight class: 325 SEK fee charged immediately.
Mat-based classes: 250 SEK fee after 3 no-shows.
Personal Training: must be cancelled 24 hours in advance, or the full amount is charged.
Can I rebook missed drop-in classes or course sessions?
Course occasions: Yes, missed sessions must be rebooked in the drop-in calendar within 3 months after your course ends.
Drop-in classes: Yes, but cancellation must be made at least 2 hours before class to rebook.