FAQ

Booking & Cancellations

How do bookings work?

  • Classes open 21 days in advance.

  • Max 2 bookings per day.

  • Reformer & weight classes: max 9 active bookings at once.

How does the waitlist work?

  • If a spot opens, you may be added automatically.

  • The waitlist closes 2 hours before class.

  • If you’re still on the waitlist and know you can’t attend, please remove yourself so another member can join.

  • For early morning classes: set an alarm to check if you’ve been added. If not, remove yourself before class to avoid a no-show.

What happens if I miss or cancel late?

  • Cancel at least 2 hours before class to avoid penalties.

  • You can late cancel up to 60 minutes before class. After 3 late cancellations, a 250 SEK fee applies.

  • Missed Reformer/weight class: 325 SEK fee charged immediately.

  • Mat-based classes: 250 SEK fee after 3 no-shows.

  • Personal Training: must be cancelled 24 hours in advance, or the full amount is charged.

Can I rebook missed drop-in classes or course sessions?

  • Course occasions: Yes, missed sessions must be rebooked in the drop-in calendar within 3 months after your course ends.

  • Drop-in classes: Yes, but cancellation must be made at least 2 hours before class to rebook.