
Frequently Asked Questions
Memberships & Payments
Does my membership renew automatically?
All monthly memberships are automatically renewed on the 27th day of each month.
Non-binding Monthly subscription: Renews automatically unless cancelled at least 7 days before the new monthly period.
12-month membership: Renews automatically for another 12 months unless cancelled 7 days before renewal.
Annual membership: Renews automatically for another year unless cancelled 7 days before renewal. Annual plans cannot be terminated early.
Can I freeze my membership?
Yes. Memberships can be frozen for 1–3 months due to injury, illness, pregnancy, or temporary relocation. For medical freezes longer than 3-months a doctors certificate is needed.
Can I use friskvårdsbidrag?
Yes. We accept Epassi and can provide receipts via the Wondr app.
When are membership fees billed?
Memberships are billed monthly in advance on the 27th of each month.