FAQ

Memberships

Do all memberships have the same policies?
Yes, all memberships follow the same booking and cancellation policies.

Does my membership renew automatically?

  • All monthly memberships are billed on the 27th of each month.

  • Monthly subscription: Renews automatically unless cancelled at least 7 days before the new period.

  • 12-month membership: Renews automatically for another 12 months unless cancelled 7 days before renewal.

  • Annual membership: Renews automatically for another year unless cancelled 7 days before renewal. Annual plans cannot be terminated early.

Can I freeze my membership?
Yes. Memberships can be frozen for 1–3 months due to injury, illness, pregnancy, or temporary relocation.