FAQ

Getting Started

I’ve never tried Pilates before – where do I begin?
We recommend starting with one of our drop-in classes, which are all beginner-friendly. If you’d like a full introduction to the reformer machine, try our Reformer Basic drop-in class. If you feel confident in your body awareness and want to dive straight into training, check the class description when booking – but rest assured, all classes are beginner-friendly.

You can also choose our Trial Card – three sessions at a discounted rate, perfect for beginners or for those interested in becoming a member. The card gives you the chance to try different classes, get used to our booking system, and experience how the waitlist works.

Do I have to pay a start fee?
Yes. New members pay a one-time start fee of 950 SEK, which includes a personal introduction to Pilates to ensure the best possible start to your training.

Anyone registering for group training memberships, class cards, or personal training packages is required to pay the start fee.

What does the introduction include?

  • A one-on-one introduction session with an instructor.

  • A follow-up after 12 months of training (free of charge).

  • If you have a 10-class card, an introduction is included with your first purchase. Follow-ups can be booked later for 950 SEK.

What is the follow-up?
The follow-up is a check-in meeting after 12 months of training. We review your progress, revisit your goals, and set new ones for the year ahead.

  • For annual or 12-month memberships, you can book your follow-up at renewal.

  • For monthly non-binding memberships, you must complete 12 months of payments before booking.

How do I book my introduction or follow-up?
Email us at info@pilatescomplete.se or ask one of our instructors after class.

Do I need to take my introduction before booking classes?
No. You can start classes right away. Many members even find that trying a few classes first makes the introduction more meaningful.